Privacy Policy

XL Healthcare takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from customers who register for services and submit information to XL Healthcare through the Internet.

As the XL Healthcare services evolve, we may revise this policy, so please check back frequently. If you have questions about XL Healthcare privacy practices please contact us atsupport@xlhealthcare.co.uk .

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at the address on our Contact Page .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Scope of this Privacy Policy

This Privacy Policy covers XL Healthcare's treatment of personally identifiable information collected from customers (hereafter "customer" or "you") who use the XL Healthcare services, as well as consumer information that we acquire in the course of our business.

This Policy also covers the treatment of personally identifiable information that XL Healthcare's business partners may share with it.

This Policy does not apply to the practices of companies that XL Healthcare does not own or control, or to people that XL Healthcare does not employ or manage.

Information Collection and Use

XL Healthcare collects personally identifiable information when you register for an XL Healthcare account, and when you use certain XL Healthcare products and services. XL Healthcare may also receive personally identifiable information from its re sellers and other business partners.

When you register with XL Healthcare, we ask for your contact information (such as your name, street address and e-mail address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit/debit card details.

In the course of processing a payment transaction, we typically receive from the customer or a financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished for standing order mandates or direct debit instructions. We do not acquire any information directly from consumers through thewww.xlhealthcare.co.uk Web site.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which customers or financial institutions are using our payment services.

It may include, for example, the amount of the transaction, the consumer's name, credit card number and expiration date, checking account number, billing address, and shipping address.

XL Healthcare uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the services.

We may also send customers service announcements, newsletters, and periodic notices about specials, new products and services and products and services offered by XL Healthcare business partners. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

XL Healthcare does not offer services or sell products to children. XL Healthcare does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Information Sharing and Disclosure

Protecting personally identifiable information about customers and consumers is an important part of our business. We share and disclose such information only as described below.

XL Healthcare sends personally identifiable information about you to other companies or people:

When we have your consent to share the information.
When we need to share your information with third parties, such as banks and credit card processors, to provide the product or service you have requested.
In connection with products and services offered by XL Healthcare business partners and/or companies who work on behalf of XL Healthcare to provide a product or service to you.
It is appropriate to comply with law.
It is necessary to enforce or apply the terms and conditions of our customer Agreement and other applicable agreements.
It is necessary to protect the rights, property, or safety of XL Healthcare, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction.

In the event that XL Healthcare is acquired, customer account information may be one of the transferred assets.

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use fire walls and other security technology to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to:http://webopedia.internet.com/TERM/S/SSL.html .

It is important for you to protect against unauthorized access to your Login ID/password and to your computer. Be sure to sign off when finished using a shared computer and otherwise protect the password used to access the XL Healthcare services.

Changes to this Privacy Policy

XL Healthcare reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how XL Healthcare will use personally identifiable information, XL Healthcare will post notice on the XL Healthcare home page at www.xlhealthcare.co.uk prior to implementing the change. The amended Terms shall automatically become effective immediately after they are posted. Current Terms & Conditions are available here .

Your continued use of the site or XL Healthcare services after the posting of the amended Terms on the Site constitutes your affirmative:

(a) acknowledgement of the terms and its modifications; and

(b) agreement to abide and be bound by the terms, as amended.

If you have additional questions about this Policy, please contact us atsupport@xlhealthcare.co.uk .